Shipping policy
Thank you for shopping with Sparkle Crown Kids 👑
We’re committed to delivering your order as smoothly and quickly as possible. Please review our shipping policy below.
Order Processing Time
• Orders are processed within 1–3 business days after payment is received.
• Processing times do not include weekends or holidays.
• During high-volume periods (sales, holidays, new launches), processing times may be slightly longer.
Shipping Locations
• We currently ship to United States / list countries if international.
• If we expand shipping locations, this policy will be updated accordingly.
Shipping Rates
• Shipping rates are calculated at checkout based on your location and selected shipping method.
• Free shipping promotions (if offered) will be clearly displayed at checkout.
Estimated Delivery Time
• Standard shipping: 7-10business days
• Expedited shipping (if available): 2-4business days
Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.
Tracking Information
• Once your order ships, you’ll receive a confirmation email with tracking details.
• Please allow up to 24 hours for tracking updates to appear.
Delays
• We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.
• If your order is delayed beyond the estimated timeframe, please contact us and we’ll assist you.
Incorrect Address
• Please ensure your shipping address is entered correctly at checkout.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.
• If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the package.
Lost or Stolen Packages
• Sparkle Crown Kids is not responsible for lost or stolen packages once marked as delivered by the carrier.
• If you experience an issue, please contact the carrier directly and notify us so we can assist where possible.
Damaged Packages
• If your order arrives damaged, contact us within 48 hours of delivery.
• Please include photos of the item and packaging so we can resolve the issue promptly.
Contact Us
For any shipping questions or concerns, please contact us at:
📧 sparklecrownkidd@gmail.com