Refund policy

We want you to love your purchase from Sparkle Crown Kids 👑

If something isn’t quite right, here’s how returns and refunds work:

• We accept returns within 14 days of delivery.

• Items must be unused, unworn, unwashed, and in original condition with tags attached.

• Items showing signs of wear, washing, stains, or odors cannot be accepted.

• Sale or clearance items

• Personalized or custom-made items

• Accessories (if applicable)

1. Email us at Sparklecrownkidd@gmail.com with:

• Order number

• Item(s) you want to return

• Reason for return

2. We’ll reply with return instructions.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Once we receive and inspect your return, you’ll be notified.

• Approved refunds will be issued to your original payment method within 5–7 business days.

• Original shipping fees are non-refundable.

• We currently do not offer direct exchanges.

• If you need a different size or style, please return your item and place a new order.

Oh no! If your order arrives damaged or incorrect:

• Contact us within 48 hours of delivery

• Include photos of the item and packaging

We’ll fix it right away 💖

All sale items are final sale and not eligible for return or refund.

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